We’re pleased to share that the issues impacting Zoom meetings and digital signage earlier today have been fully resolved. All services are now operating as expected. Thank you for your patience as we worked with the vendor to address these disruptions.
As part of the resolution, we’ve successfully completed the upgrade to Zoom Workplace for Education, which introduces new features and enhancements to improve your collaboration experience.
What’s new in Zoom Workplace for Education?
A refreshed user interface with a new app icon. Centralized tabs for Meetings, Team Chat, and Whiteboard, making it easier to collaborate in one place.
Action Required:
To ensure the upgrade takes effect, please sign in to Zoom using Single Sign-On (SSO). This step is necessary to apply the changes to your account.
If you have any questions or encounter any issues, the IT Help Desk is here to help. You can reach us at 540-654-2255 or helpdesk@umw.edu.
Thank you for your understanding and continued support as we implement these enhancements to improve your experience.
Posted Aug 31, 2026 - 16:45 EDT
Identified
The Help Desk has received reports from users of Zoom meetings.
Accounts have reverted to the Basic Meetings type, which limits meetings to 40 minutes. This is also impacting digital signage such that content administrators cannot manage content. Existing content remains up on the displays.
Zoom Phone is not impacted with this issue.
We are working with the vendor to resolve this issue as quickly as possible.
We will update this page as we receive more information.