Investigating - The Help Desk has received reports from users of people not able to log in to Outlook or other Microsoft services.

Microsoft is actively investigating. For further details, the Microsoft status page is at https://status.cloud.microsoft/.

We will update this page as we receive more information.

Updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as we work to resolve this issue. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk

Nov 12, 2026 - 15:06 EST

About This Site

This page provides information on system status, scheduled maintenance, and unscheduled downtime. (Scroll down to see Scheduled Maintenance)
Subscribe to this page for updates, or follow us on Twitter at https://twitter.com/umwIT.
If you have any questions or concerns, please contact the Help Desk: http://technology.umw.edu/helpdesk

UMW Systems - Banner, MyTime, Website, EagleOne, UMW Wireless, Internet Degraded Performance
Microsoft 365 Degraded Performance
Banner SSB - for students, employees and administrators Operational
Banner 9 and Reporting - for approved employees and administrators ONLY Operational
MyTime Operational
UMW Website Operational
EagleOne Operational
Internet Operational
UMW Wireless Networks Operational
Zoom Phone Operational
Zoom meetings Operational
WebPrint Operational
AppsAnywhere Operational
25Live Operational
SchoolDude Operational
UMW Wired Network Operational
Teaching and Learning Systems - Canvas, Library, DoOO, Sites@UMW, Lab Printing Operational
Canvas Operational
Library Catalog (Quest) Operational
Library Databases Operational
Domain of One's Own Operational
Sites@UMW Operational
Lab Printing (PaperCut) Operational
Student Systems - Email, MyUMW, ResNet by Apogee Degraded Performance
Student Email - Office 365 Degraded Performance
MyUMW Operational
ResNet by Apogee Operational
Employee Systems - Email, SharePoint, Phone, Shared Network Drives Operational
Employee Email - Exchange and Outlook Web Access Operational
SharePoint Operational
UMW Phone System Operational
Shared Network Drives Operational
VPN (Virtual Private Network) Operational
Qualtrics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 12, 2026

Unresolved incident: Reported Issues: Microsof Outlook and other Microsoft services.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Completed - The scheduled maintenance has been completed.
Oct 31, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 08:00 EDT
Scheduled - Starts: 8:00 AM, Saturday, 10/31
Ends: 2:00 PM, Saturday, 10/31

Impact To You: During this window, components of the network infrastructure will be under maintenance. Access to various websites and systems may be briefly interrupted while technicians complete this work.

Updates: If needed, updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk

Oct 27, 12:54 EDT

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.