Reported Issues: Banner

Incident Report for University of Mary Washington

Resolved

Banner is now back up and functioning. You may need to clear your browser history if you continue to receive errors.

Posted Apr 22, 2020 - 08:37 EDT

Identified

Technicians have identified the issue and are working to restore service as quickly as possible.

Posted Apr 22, 2020 - 08:22 EDT

Investigating

The Help Desk has received reports from users of Banner 9 and Banner SSB.

Technicians are investigating. We will update this page as we receive more information.

Updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as we work to resolve this issue. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk

Posted Apr 22, 2020 - 08:14 EDT

This incident affected: UMW Systems - Banner, MyTime, Website, EagleOne, UMW Wireless, Internet (Banner SSB - for students, employees and administrators, Banner 9 and Reporting - for approved employees and administrators ONLY).