Identified - The Help Desk has received reports from users of PaperCut printing.

We are aware of a recent issue with the PaperCut Multifunction Devices (MFDs) where users are not able to print directly from their computer. Technicians are aware of the issue and are investigating solutions.

In the meantime, users can leverage the webprint function as a workaround to send jobs to the MFDs. Instructions for using webprint are at https://adminfinance.umw.edu/copies/web-print-with-papercut/.

Updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as we work to resolve this issue. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Nov 18, 11:36 EST

About This Site

This page provides information on system status, scheduled maintenance, and unscheduled downtime. (Scroll down to see Scheduled Maintenance)
Subscribe to this page for updates, or follow us on Twitter at https://twitter.com/umwIT.
If you have any questions or concerns, please contact the Help Desk: http://technology.umw.edu/helpdesk

UMW Systems - Banner, MyTime, Website, EagleOne, UMW Wireless, Internet Operational
90 days ago
99.99 % uptime
Today
Banner SSB - for students, employees and administrators Operational
Banner 9 and Reporting - for approved employees and administrators ONLY Operational
MyTime Operational
UMW Website Operational
EagleOne Operational
Internet Operational
UMW Wireless Networks Operational
Phones ? Operational
Zoom ? Operational
90 days ago
100.0 % uptime
Today
WebPrint ? Operational
90 days ago
100.0 % uptime
Today
AppsAnywhere Operational
90 days ago
99.98 % uptime
Today
Teaching and Learning Systems - Canvas, Library, DoOO, UMW Blogs, Lab Printing Partial Outage
Canvas Operational
Library Catalog (Quest) Operational
Library Databases Operational
Domain of One's Own Operational
UMW Blogs Operational
Lab Printing (PaperCut) Partial Outage
Student Systems - Email, MyUMW, ResNet by Apogee Operational
Student Email - Office 365 Operational
MyUMW Operational
ResNet by Apogee Operational
Employee Systems - Email, SharePoint, Phone, Shared Network Drives Operational
90 days ago
100.0 % uptime
Today
Employee Email - Exchange and Outlook Web Access Operational
SharePoint Operational
UMW Phone System Operational
Shared Network Drives Operational
VPN (Virtual Private Network) Operational
Qualtrics ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 28, 2021

No incidents reported today.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

Unresolved incident: Reported Issues: PaperCut printing.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.