All Systems Operational

About This Site

This page provides information on system status, scheduled maintenance, and unscheduled downtime. (Scroll down to see Scheduled Maintenance)
Subscribe to this page for updates, or follow us on Twitter at https://twitter.com/umwIT.
If you have any questions or concerns, please contact the Help Desk: http://technology.umw.edu/helpdesk

UMW Systems - Banner, MyTime, Website, EagleOne, UMW Wireless, Internet Operational
Banner SSB - for students, employees and administrators   Operational
Banner INB - for approved employees and administrators ONLY   Operational
MyTime   Operational
UMW Website   Operational
EagleOne   Operational
Internet   Operational
UMW Wireless Networks   Operational
Teaching and Learning Systems - Canvas, Library, DoOO, UMW Blogs, Lab Printing Operational
Canvas   Operational
Library Catalog (Quest)   Operational
Library Databases   Operational
Domain of One's Own   Operational
UMW Blogs   Operational
Lab Printing (Pharos)   Operational
Student Systems - Email, MyUMW, ResNet by Apogee Operational
Student Email - Office 365   Operational
MyUMW   Operational
ResNet by Apogee   Operational
Employee Systems - Email, SharePoint, Phone, Shared Network Drives Operational
Employee Email - Exchange and Outlook Web Access   Operational
SharePoint   Operational
UMW Phone System   Operational
Shared Network Drives   Operational
VPN (Virtual Private Network)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Apogee Internet:

Expected downtime of 30 minutes between 12:00 AM and 3 AM, Wednesday, 10/25/17

Impact To You: Comcast will be performing maintenance that will impact the Apogee Internet service. For 30 minutes during the maintenance window, internet services will be unavailable.

Updates: If needed, will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Posted on Oct 10, 17:02 EDT
Past Incidents
Oct 21, 2017

No incidents reported today.

Oct 20, 2017

No incidents reported.

Oct 19, 2017

No incidents reported.

Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017
Completed - The scheduled maintenance has been completed.
Oct 16, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:00 EDT
Scheduled - UMW Secure Wireless Downtime:

Starts: 10:00 PM, Monday

Ends: 10:30 PM, Monday

Impact To You: Maintenance will be performed on the UMW Secure Wireless network during this time. Users will not be able to connect to UMW Secure until the work is complete. UMW, UMW Guest, and Apogee wireless networks WILL NOT be affected by this work.

Updates: If needed, will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Oct 10, 16:49 EDT
Completed - The SPSS work is complete. If you have any questions or concerns, please contact the Help Desk.
Oct 16, 15:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 11:24 EDT
Scheduled - SPSS Access Disruption:

Starts: 9:00 AM, Monday, 10/16/17

Ends: 12:00 PM, Monday, 10/16/17

Impact To You: IT staff is updating the SPSS license server. This may cause access issues or interruptions. If you attempt to open SPSS during the maintenance, you will not be able to access SPSS until the maintenance is complete. If you have already opened and are using SPSS prior to the start of the maintenance, you will not immediately lose connection. However, if you run an analysis (for example, a Regression) and that analysis has not been run during the current session, you will see an error about the licensing.

Updates: If needed, will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Oct 16, 11:23 EDT
Completed - Maintenance continues. We anticipate being back online at 12:00 noon
Oct 16, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 09:00 EDT
Scheduled - SPSS Access Disruption:

Starts: 9:00 AM, Monday, 10/16/17

Ends: 11:00 AM, Friday, 10/16/17

Impact To You: IT staff is updating the SPSS license server. This may cause access issues or interruptions. If you attempt to open SPSS during the maintenance, you will not be able to access SPSS until the maintenance is complete. If you have already opened and are using SPSS prior to the start of the maintenance, you will not immediately lose connection. However, if you run an analysis (for example, a Regression) and that analysis has not been run during the current session, you will see an error about the licensing.

Updates: If needed, will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Oct 16, 07:47 EDT
Oct 15, 2017

No incidents reported.

Oct 14, 2017
Resolved - The issues with CAS have been resolved. All systems are available.
Oct 14, 23:10 EDT
Investigating - We have verified that CAS login is currently down. It affects Canvas, Banner SSB, MyUMW and any system that uses CAS authentication. IT staff is looking into the issues. Updates will be posted here when we have more information.
Oct 14, 21:35 EDT
Completed - The scheduled maintenance has been completed.
Oct 14, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 18:00 EDT
Scheduled - Banner Downtime:

Starts: 6:00 PM, Friday

Ends: 6:00 AM, Saturday

Impact To You: The Banner production system will be unavailable during this time while scheduled maintenance is performed. Affected components include Banner INB, SSB, and Reporting. This means that actions like registration and student payments through Banner via EaglePay must wait until the maintenance is complete and systems are returned to active status.

Updates: If needed, will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Oct 10, 16:45 EDT
Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017
Completed - The scheduled maintenance has been completed.
Oct 8, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 18:00 EDT
Scheduled - Banner ODS & Reporting Downtime:

Starts: 6:00 PM, Friday, 10/6/17

Ends: 12:00 PM, Sunday, 10/8/17

Impact To You: Banner ODS & Reporting will be unavailable during the maintenance window. Banner INB and SSB will remain available, but If you run reports from Banner that use the ODS as the source of the data, it will fail until the maintenance is complete.

Updates: If needed, will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Oct 5, 12:06 EDT
Oct 7, 2017

No incidents reported.