All Systems Operational

About This Site

This page provides information on system status, scheduled maintenance, and unscheduled downtime. (Scroll down to see Scheduled Maintenance)
Subscribe to this page for updates, or follow us on Twitter at https://twitter.com/umwIT.
If you have any questions or concerns, please contact the Help Desk: http://technology.umw.edu/helpdesk

UMW Systems - Banner, MyTime, Website, EagleOne, UMW Wireless, Internet Operational
Banner SSB - for students, employees and administrators Operational
Banner 9 and Reporting - for approved employees and administrators ONLY Operational
MyTime Operational
UMW Website Operational
EagleOne Operational
Internet Operational
UMW Wireless Networks Operational
Phones ? Operational
Teaching and Learning Systems - Canvas, Library, DoOO, UMW Blogs, Lab Printing Operational
Canvas Operational
Library Catalog (Quest) Operational
Library Databases Operational
Domain of One's Own Operational
UMW Blogs Operational
Lab Printing (PaperCut) Operational
Student Systems - Email, MyUMW, ResNet by Apogee Operational
Student Email - Office 365 Operational
MyUMW Operational
ResNet by Apogee Operational
Employee Systems - Email, SharePoint, Phone, Shared Network Drives Operational
Employee Email - Exchange and Outlook Web Access Operational
SharePoint Operational
UMW Phone System Operational
Shared Network Drives Operational
VPN (Virtual Private Network) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 30, 2020

No incidents reported today.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020
Resolved - Technicians have resolved the issue and have been monitoring the system for any issues. All appears to be clear now. If you have any issues logging in to either Banner SSB or Banner 9, you may need to clear your browser history.
May 20, 15:16 EDT
Update - Technicians continue to work on restoring access to Banner. Updates will continue to be posted here.
May 18, 16:45 EDT
Investigating - The Help Desk has received reports from users of Banner SSB and Banner 9.

Technicians are investigating. We will update this page as we receive more information.

Updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as we work to resolve this issue. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
May 18, 13:39 EDT
May 19, 2020

No incidents reported.

May 18, 2020
May 17, 2020
Resolved - Technicians have resolved the issue. You may need to clear your browser history if you are not able to access a particular page. If you continue to have issues, please contact the Help Desk (http://technology.umw.edu/helpdesk) during normal business hours.
May 17, 07:04 EDT
Investigating - The Help Desk has received reports from users trying to access campus systems remotely. There is an issue with the UMW network that is preventing users from connecting to systems remotely. This includes VPN, Banner SSB, Canvas, and other systems that authenticate to UMW's identity servers. Access to email appears to be available.

Technicians are investigating. We will update this page as we receive more information.

Updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as we work to resolve this issue. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
May 16, 16:47 EDT
May 16, 2020
Completed - The scheduled maintenance has been completed.
May 16, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 03:01 EDT
Scheduled - Canvas will be performing scheduled maintenance on the Google Apps and Office 365 Canvas integrations on Saturday, May 16th from 3am to 5am EST. You may be unable to access these tools in Canvas for the duration of this maintenance. Files will still be accessible via your Google Drive or OneDrive accounts.
May 14, 17:04 EDT