All Systems Operational

About This Site

This page provides information on system status, scheduled maintenance, and unscheduled downtime. (Scroll down to see Scheduled Maintenance)
Subscribe to this page for updates, or follow us on Twitter at https://twitter.com/umwIT.
If you have any questions or concerns, please contact the Help Desk: http://technology.umw.edu/helpdesk

UMW Systems - Banner, MyTime, Website, EagleOne, UMW Wireless, Internet Operational
Banner SSB - for students, employees and administrators Operational
Banner 9 and Reporting - for approved employees and administrators ONLY Operational
MyTime Operational
UMW Website Operational
EagleOne Operational
Internet Operational
UMW Wireless Networks Operational
Phones ? Operational
Teaching and Learning Systems - Canvas, Library, DoOO, UMW Blogs, Lab Printing Operational
Canvas Operational
Library Catalog (Quest) Operational
Library Databases Operational
Domain of One's Own Operational
UMW Blogs Operational
Lab Printing (PaperCut) Operational
Student Systems - Email, MyUMW, ResNet by Apogee Operational
Student Email - Office 365 Operational
MyUMW Operational
ResNet by Apogee Operational
Employee Systems - Email, SharePoint, Phone, Shared Network Drives Operational
Employee Email - Exchange and Outlook Web Access Operational
SharePoint Operational
UMW Phone System Operational
Shared Network Drives Operational
VPN (Virtual Private Network) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 10, 2020

No incidents reported today.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
Resolved - Technicians have replaced the faulty equipment in Lee Hall. Network and phone service should now be restored.
Jul 31, 13:00 EDT
Identified - The Help Desk has received reports from the second floor of Lee Hall that network and phones are down.

Technicians are investigating. We will update this page as we receive more information.

Updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as we work to resolve this issue. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Jul 31, 09:22 EDT
Jul 30, 2020
Resolved - The issue with SchoolDude (the Facilities work order management system) has been resolved. If you continue to get an error when trying to log in, please clear your browser history and try again.
Jul 30, 13:58 EDT
Identified - The Help Desk has received reports from users of SchoolDude, the facilities work order management system.

Technicians are investigating. We will update this page as we receive more information.

Updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as we work to resolve this issue. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Jul 30, 10:14 EDT
Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.