All Systems Operational

About This Site

This page provides information on system status, scheduled maintenance, and unscheduled downtime. (Scroll down to see Scheduled Maintenance)
Subscribe to this page for updates, or follow us on Twitter at https://twitter.com/umwIT.
If you have any questions or concerns, please contact the Help Desk: http://technology.umw.edu/helpdesk

UMW Systems - Banner, MyTime, Website, EagleOne, UMW Wireless, Internet Operational
90 days ago
100.0 % uptime
Today
Banner SSB - for students, employees and administrators Operational
Banner 9 and Reporting - for approved employees and administrators ONLY Operational
MyTime Operational
UMW Website Operational
EagleOne Operational
Internet Operational
UMW Wireless Networks Operational
Phones ? Operational
Zoom ? Operational
90 days ago
100.0 % uptime
Today
WebPrint ? Operational
90 days ago
100.0 % uptime
Today
AppsAnywhere Operational
90 days ago
100.0 % uptime
Today
Teaching and Learning Systems - Canvas, Library, DoOO, UMW Blogs, Lab Printing Operational
Canvas Operational
Library Catalog (Quest) Operational
Library Databases Operational
Domain of One's Own Operational
UMW Blogs Operational
Lab Printing (PaperCut) Operational
Student Systems - Email, MyUMW, ResNet by Apogee Operational
Student Email - Office 365 Operational
MyUMW Operational
ResNet by Apogee Operational
Employee Systems - Email, SharePoint, Phone, Shared Network Drives Operational
90 days ago
100.0 % uptime
Today
Employee Email - Exchange and Outlook Web Access Operational
SharePoint Operational
UMW Phone System Operational
Shared Network Drives Operational
VPN (Virtual Private Network) Operational
Qualtrics ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 24, 2022

No incidents reported today.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022
Completed - The scheduled maintenance has been completed.
May 21, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 18:01 EDT
Scheduled - Network Shared Drives Downtime:

Starts: 6:00 PM, Friday, 5/20
Ends: 6:00 AM, Saturday, 5/21

Impact To You: The network shared drives will be down for maintenance during this time. You will not be able to access department shared drives or other such resources.

Updates: If needed, will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk

May 19, 18:13 EDT
May 20, 2022
May 19, 2022
Resolved - This incident has been resolved.
May 19, 16:00 EDT
Investigating - The Help Desk has received the following from the UMW Post Office:

The UMW Post Office Team is aware of an issue with the Package Received Notification Emails from "donotreply@notifications.iofficecorp.com" not being sent. Technicians are aware of the issue and are investigating solutions.

If you believe you have a package to pick up, please come to your normal pick-up location (Post Office or Eagle Landing) for assistance. Normal package pick-up protocol is still in place.

Updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as we work to resolve this issue. Please contact the UMW Post Office if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk

Feb 9, 13:09 EST
Resolved - This incident has been resolved.
May 19, 15:59 EDT
Identified - The Help Desk has received reports from users of PaperCut printing.

We are aware of a recent issue with the PaperCut Multifunction Devices (MFDs) where users are not able to print directly from their computer. Technicians are aware of the issue and are investigating solutions.

In the meantime, users can leverage the webprint function as a workaround to send jobs to the MFDs. Instructions for using webprint are at https://adminfinance.umw.edu/copies/web-print-with-papercut/.

Updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as we work to resolve this issue. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk

Nov 18, 11:36 EST
Resolved - This incident has been resolved. If you encounter any issues please contact the Help Desk.
May 19, 15:58 EDT
Update - We are continuing to work on a fix for this issue.
May 19, 10:33 EDT
Identified - The issue has been identified and a fix is being implemented.
May 19, 09:50 EDT
Investigating - Technicians are working to resolve an issue with automated enrollment in Canvas courses. In the interim, instructors can use https://learn.umw.edu/guides/adding-users-to-a-canvas-course/ to enroll students manually, or contact the IT Help Desk for assistance (540) 654-2255 or helpdesk@umw.edu.
May 19, 09:49 EDT
May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022
Completed - The scheduled maintenance has been completed.
May 14, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 18:00 EDT
Scheduled - Starts: 6:00 PM, Friday, 5/13
Ends: 6:00 AM, Saturday, 5/14

Impact To You: During this windows, the UMW AppsAnywhere servers are under maintenance. Access to AppsAnywhere will be down while technicians complete this work.

Updates: If needed, will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk

May 10, 09:10 EDT
May 13, 2022
May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.