All Systems Operational

About This Site

This page provides information on system status, scheduled maintenance, and unscheduled downtime. (Scroll down to see Scheduled Maintenance)
Subscribe to this page for updates, or follow us on Twitter at https://twitter.com/umwIT.
If you have any questions or concerns, please contact the Help Desk: http://technology.umw.edu/helpdesk

UMW Systems - Banner, MyTime, Website, EagleOne, UMW Wireless, Internet Operational
Banner SSB - for students, employees and administrators Operational
Banner 9 and Reporting - for approved employees and administrators ONLY Operational
MyTime Operational
UMW Website Operational
EagleOne Operational
Internet Operational
UMW Wireless Networks Operational
Phones ? Operational
Teaching and Learning Systems - Canvas, Library, DoOO, UMW Blogs, Lab Printing Operational
Canvas Operational
Library Catalog (Quest) Operational
Library Databases Operational
Domain of One's Own Operational
UMW Blogs Operational
Lab Printing (PaperCut) Operational
Student Systems - Email, MyUMW, ResNet by Apogee Operational
Student Email - Office 365 Operational
MyUMW Operational
ResNet by Apogee Operational
Employee Systems - Email, SharePoint, Phone, Shared Network Drives Operational
Employee Email - Exchange and Outlook Web Access Operational
SharePoint Operational
UMW Phone System Operational
Shared Network Drives Operational
VPN (Virtual Private Network) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 23, 2019

No incidents reported today.

Aug 22, 2019

No incidents reported.

Aug 21, 2019
Resolved - The MyTime issues have been resolved and the system is available for use.
Please review your timecards for accuracy. Please work with your supervisor to update your timecard for any punches missed due to the unexpected downtime. If you are experiencing continued issues, please contact the Help Desk during regular business hours.
Aug 21, 19:00 EDT
Identified - MyTime and the MyTime mobile app are currently down. Kronos technicians are working to restore service as quickly as possible. There is currently no ETA on when the system will be fixed. If you use a time clock to record your times in MyTime, you can continue to use it during this downtime. All others should keep manual records of their clock in and clock out times with their manager until the service is restored.
Aug 21, 17:42 EDT
Investigating - The Help Desk has received reports that users are not able to log in to MyTime. The Help Desk is able to replicate the issue.

Technicians are investigating. We will update this page as we receive more information.

Updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as we work to resolve this issue. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Aug 21, 17:09 EDT
Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.