All Systems Operational

About This Site

This page provides information on system status, scheduled maintenance, and unscheduled downtime. (Scroll down to see Scheduled Maintenance)
Subscribe to this page for updates, or follow us on Twitter at https://twitter.com/umwIT.
If you have any questions or concerns, please contact the Help Desk: http://technology.umw.edu/helpdesk

UMW Systems - Banner, MyTime, Website, EagleOne, UMW Wireless, Internet Operational
Banner SSB - for students, employees and administrators Operational
Banner 9 and Reporting - for approved employees and administrators ONLY Operational
MyTime Operational
UMW Website Operational
EagleOne Operational
Internet Operational
UMW Wireless Networks Operational
Phones ? Operational
Teaching and Learning Systems - Canvas, Library, DoOO, UMW Blogs, Lab Printing Operational
Canvas Operational
Library Catalog (Quest) Operational
Library Databases Operational
Domain of One's Own Operational
UMW Blogs Operational
Lab Printing (PaperCut) Operational
Student Systems - Email, MyUMW, ResNet by Apogee Operational
Student Email - Office 365 Operational
MyUMW Operational
ResNet by Apogee Operational
Employee Systems - Email, SharePoint, Phone, Shared Network Drives Operational
Employee Email - Exchange and Outlook Web Access Operational
SharePoint Operational
UMW Phone System Operational
Shared Network Drives Operational
VPN (Virtual Private Network) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Downtime: Banner and Reporting Jul 15, 18:00 - Jul 16, 06:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 14, 16:47 EDT
Scheduled - Banner Downtime:

Starts: 6:00 PM, Wednesday, 7/15
Ends: 6:00 AM, Thursday, 7/16

Impact To You: Banner SSB (Self-Service Banner for students, faculty, and staff), Banner 9 (for administrators) and Reporting (for administrators) will be unavailable during this time while scheduled maintenance is performed. This means that actions like registration and student payments through Banner via EaglePay must wait until the maintenance is complete and the system is returned to active status.

Updates: If needed, will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Jul 15, 18:00 EDT
Scheduled Downtime: Shared Network Drives Jul 17, 18:00 - Jul 18, 06:00 EDT
Shared Network Drives Downtime:

Starts: 6:00 PM, Friday, 7/17
Ends: 6:00 AM, Saturday, 7/18

Impact To You: Network Shared Drives will be unavailable during this time while scheduled maintenance is performed. This means that actions requiring access to these services must wait until the maintenance is complete and the system is returned to active status.

Updates: If needed, will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as this work is completed. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Posted on Jul 14, 11:00 EDT
Past Incidents
Jul 14, 2020

No incidents reported today.

Jul 13, 2020

No incidents reported.

Jul 12, 2020

No incidents reported.

Jul 11, 2020

No incidents reported.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020
Resolved - Canvas has corrected the issue. If you are still experiencing an issue logging in to Canvas, please clear your browser history.
Jul 7, 15:30 EDT
Identified - The Help Desk has received reports from users of Canvas, indicating that they are not able to log in.

Canvas has identified the issue and is working to resolve the problem as quickly as possible. We will update this page as we receive more information.

Updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as we work to resolve this issue. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Jul 7, 15:14 EDT
Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020
Resolved - Technicians have restored phone service. You should be able to place and receive calls from external numbers. If you are still experiencing issues, please contact the Help Desk.
Jul 1, 08:14 EDT
Identified - The issue has been identified as a cut fiber in the Verizon network. Verizon is working to restore service, but the outage is likely to last several more hours.

Users will not be able to place or receive external calls from UMW phones. Internal calling is still available.

We will update this page as we receive more information.

Updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as we work to resolve this issue. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Jun 30, 15:50 EDT
Investigating - The Help Desk has received reports from users of the UMW phone system who are not able to make external calls.

Technicians are investigating. We will update this page as we receive more information.

Updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as we work to resolve this issue. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk
Jun 30, 10:34 EDT
Jun 30, 2020