Reported Issues: Insert System(s) Name Here

Incident Report for University of Mary Washington

Resolved

Technicians have resolved the issue and have been monitoring the system for any issues. All appears to be clear now. If you have any issues logging in to either Banner SSB or Banner 9, you may need to clear your browser history.

Posted May 20, 2020 - 15:16 EDT

Update

Technicians continue to work on restoring access to Banner. Updates will continue to be posted here.

Posted May 18, 2020 - 16:45 EDT

Investigating

The Help Desk has received reports from users of Banner SSB and Banner 9.

Technicians are investigating. We will update this page as we receive more information.

Updates will be posted to our UMW System Status page http://status.umw.edu and our Twitter account https://twitter.com/umwIT

Thanks for your patience as we work to resolve this issue. Please contact the IT Help Desk if you have any questions or concerns.

Phone: 540-654-2255
In Person: HCC Room 112
Email: helpdesk@umw.edu
Website: technology.umw.edu/helpdesk

Posted May 18, 2020 - 13:39 EDT

This incident affected: UMW Systems - Banner, MyTime, Website, EagleOne, UMW Wireless, Internet (Banner SSB - for students, employees and administrators, Banner 9 and Reporting - for approved employees and administrators ONLY).